My O2 iPhone App

[getti]

Just has this press release come through from O2

O2 has today announced My O2 for iPhone, an app designed to help make viewing the amount customers spend on their phones even easier. The app is now available as a free download on the Apple App Store.

The My O2 section of O2’s website gives comprehensive information on every part of a customer’s account and could already be accessed via SMS and online, however the new My O2 app takes this information and makes it available in a way specifically tailored for the iPhone.

Using the My O2 app, both O2 Pay & Go and Pay Monthly iPhone customers will be able to securely see their tariff details, a summary of their inclusive allowance and how much remains, their latest bill and any Bolt Ons on their account.

“Our customers want to stay in control of how much they spend whenever they like. The My O2 iPhone app allows them to do this with the minimum of fuss,” said Sally Cowdry, Marketing Director for O2. “We wanted to make this information as easy to view as possible. This is all part of our commitment to a great customer experience and we’ll be looking at rolling this out to other phones in the near future.”

The My iPhone app has been created together with Mobile Interactive Group (MIG). Ben Cusack, Group Creative Director at MIG said, “The My O2 application allows the iPhone customer base to benefit from having details of their account on their handset. To enable ease of integration, MIG designed the app so it can easily be rolled out to other smart phone devices or incorporate additional features in the future.”

Can be downloaded from http://bit.ly/my_o2

[Ms Frost]

Installed this yesterday and it looks ok. It's a bit slow to load though - more than the 30 seconds they promise you....

[Lustral]

Mobile Allowance app does a better job imo

[albert1984]

anyone having issues logging into their account via the app? i keep gettiing "network unavailable" message.

[ianmx5]

Originally Posted by albert1984

anyone having issues logging into their account via the app? i keep gettiing "network unavailable" message.

Yeah, i get the same msg!

[ferret1979]

According to their twitter posts recently/O2's forum, the problem maybe that you have linked accounts?

[albert1984]

Originally Posted by ferret1979

According to their twitter posts recently/O2's forum, the problem maybe that you have linked accounts?

when i sign on to MY02 via my pc, i do get an option to select from two different accounts. one was an old account as it contains no info.

will phone 02 to query this

thanks

[albert1984]

Originally Posted by albert1984

when i sign on to MY02 via my pc, i do get an option to select from two different accounts. one was an old account as it contains no info.

will phone 02 to query this

thanks

I have phone o2 but they have fobbed me off and told me to try again later. I have downloaded another app from app store ans still I can get any info on minutes and txt.

Think will have to call them again tomo

anyone else having same issues but has managed to resolve it?
Thanks

[ramzez]

Originally Posted by ianmx5

Yeah, i get the same msg!

me too, constantly the same error, i am on pay as you go