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  • Orange Signal Strength

    Im in Chorley Lancashire and have recently signed up to an 18month orange call plan pn a new number new phone (Samsung G 600) and constantly have no signal.

    At my parents its signal less in all but one room and at home it drifts in and out. It usually comes back if I turn it on and off but if I dont look at it for an hour then often it isnt in signal for an hour.

    Ive tried orange without much success. "Signal is not guaranteed" etc I want to keep the phone the contract and the number (Ive recently set up a company and its on all material but cant carry on with things as they are.

    Has anyone else had a similar problem or have any advice on what I can do?

    Thanks.

  • #2
    Try your sim card in a different phone and see if that improves (SE's have always been great for me). If signal improves drastically, faulty phone, if it doesn't then it's a network issue with a poor area.

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    • #3
      Cheers. I'll try that. According to orange the signal strength in my town is excellent. Will see if any of my mates are on orange tomorrow and let you know how I get on.

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      • #4
        Tired it in a different phone and still poor signal/recpetion.

        Where do I stand form a legal point of view here? Do I have to just put up with it or can I claim any kind of breach due to not getting the service Im paying for?

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        • #5
          Originally posted by callitjames View Post
          Tired it in a different phone and still poor signal/recpetion.

          Where do I stand form a legal point of view here? Do I have to just put up with it or can I claim any kind of breach due to not getting the service Im paying for?
          Unfortunately you have no legal recourse just because your mobile phone doesn't work inside 2 specific houses, remember you are paying for a mobile service, I can sympathise with the issue of no signal, but no network can guarantee service in a single specific location.

          Does the signal improve when you go outside the house?

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          • #6
            As Dave pretty much said, it's up to us as buyers to check thing work out properly first before we go buying/signing into deals....

            You said you bought recently, how recently??AFAIK Orange do/did havea 14 day returns policy when bought direct through themselves.

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